Incidents reported on status page for BoldDesk https://status.bolddesk.com/ https://d1lppblt9t2x15.cloudfront.net/logos/cfbff0a443308352a724c252e397e6f5.png https://status.bolddesk.com/ en https://status.bolddesk.com/ Wed, 25 Jun 2025 08:17:46 +0000 https://status.bolddesk.com/#e8daace0acd1a08edc95bac07996461a54598c8630c765bd13b68e4cbafec0e4 Customer Portal Login Server recovered https://status.bolddesk.com/ Wed, 25 Jun 2025 08:17:11 +0000 https://status.bolddesk.com/#e8daace0acd1a08edc95bac07996461a54598c8630c765bd13b68e4cbafec0e4 Customer Portal Login Server went down https://status.bolddesk.com/ Sat, 21 Jun 2025 22:32:05 +0000 https://status.bolddesk.com/#ff6a288bff4db8e39235048673a8a2622a0496f6f93d255d6fefe7775f134653 Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 21 Jun 2025 22:32:05 +0000 https://status.bolddesk.com/#72d84a16ac52020fc297fa7bdbe6f64f719a65281651643757f7de8cdca3fc79 Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 21 Jun 2025 22:31:31 +0000 https://status.bolddesk.com/#ff6a288bff4db8e39235048673a8a2622a0496f6f93d255d6fefe7775f134653 Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 21 Jun 2025 22:31:21 +0000 https://status.bolddesk.com/#72d84a16ac52020fc297fa7bdbe6f64f719a65281651643757f7de8cdca3fc79 Customer Portal Login Server went down https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 +0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 +0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 +0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 +0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 +0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/ Sat, 14 Jun 2025 22:19:32 +0000 https://status.bolddesk.com/#b319af0bc0d738e20c848899a2f631bfcff8d983e955003cd7b125ec5aa5484b Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 14 Jun 2025 22:19:22 +0000 https://status.bolddesk.com/#3e4c9e1a9b76e669a9972e1e8085fb9c48c66ac234c9249b1ee05bc1a9efa6c0 Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 14 Jun 2025 22:18:26 +0000 https://status.bolddesk.com/#b319af0bc0d738e20c848899a2f631bfcff8d983e955003cd7b125ec5aa5484b Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 14 Jun 2025 22:18:16 +0000 https://status.bolddesk.com/#3e4c9e1a9b76e669a9972e1e8085fb9c48c66ac234c9249b1ee05bc1a9efa6c0 Customer Portal Login Server went down https://status.bolddesk.com/ Sat, 07 Jun 2025 23:41:56 +0000 https://status.bolddesk.com/#f0bdbbefc26ef77fd9f14163b38b0cd2964a4a9537855162f7e5e9bd19e2aeb7 Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 07 Jun 2025 23:41:37 +0000 https://status.bolddesk.com/#4e702bf8764273480734650fa341a0ef2ae5011e1225af61ff0efb5ce2e03cc6 Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 07 Jun 2025 23:40:52 +0000 https://status.bolddesk.com/#f0bdbbefc26ef77fd9f14163b38b0cd2964a4a9537855162f7e5e9bd19e2aeb7 Customer Portal Login Server went down https://status.bolddesk.com/ Sat, 07 Jun 2025 23:40:32 +0000 https://status.bolddesk.com/#4e702bf8764273480734650fa341a0ef2ae5011e1225af61ff0efb5ce2e03cc6 Agent Portal Login Server went down https://status.bolddesk.com/ Mon, 02 Jun 2025 12:50:55 +0000 https://status.bolddesk.com/#a17531f87b75303a0e51ffa5a39e9b76591fdd47c95dc162205100df9d8a59c9 Customer Portal Login Server recovered https://status.bolddesk.com/ Mon, 02 Jun 2025 12:48:51 +0000 https://status.bolddesk.com/#a17531f87b75303a0e51ffa5a39e9b76591fdd47c95dc162205100df9d8a59c9 Customer Portal Login Server went down https://status.bolddesk.com/ Sat, 31 May 2025 20:22:36 +0000 https://status.bolddesk.com/#351d0f5052a50bcfc31d5ac0397d1c7de80fd85c99e82b619f9d408b3d0f0f9d Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 31 May 2025 20:21:54 +0000 https://status.bolddesk.com/#351d0f5052a50bcfc31d5ac0397d1c7de80fd85c99e82b619f9d408b3d0f0f9d Customer Portal Login Server went down https://status.bolddesk.com/ Sat, 31 May 2025 11:54:00 +0000 https://status.bolddesk.com/#0532d69672124f29ce555fdf6f6cef30818590d81e1740837bb66907bc7a1af2 Customer Portal recovered https://status.bolddesk.com/ Sat, 31 May 2025 11:53:28 +0000 https://status.bolddesk.com/#cca1a14655411ab1e07d485ec80e9a996b7a74ae5c931377875c2b0e093ee3a2 Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 31 May 2025 11:53:08 +0000 https://status.bolddesk.com/#d112d06a88476f9d41a27eb164d9ebc3b4ef1c4497151924bd2afb6f4087e67c Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 31 May 2025 07:41:46 +0000 https://status.bolddesk.com/#0532d69672124f29ce555fdf6f6cef30818590d81e1740837bb66907bc7a1af2 Customer Portal went down https://status.bolddesk.com/ Sat, 31 May 2025 07:41:26 +0000 https://status.bolddesk.com/#d112d06a88476f9d41a27eb164d9ebc3b4ef1c4497151924bd2afb6f4087e67c Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 31 May 2025 07:40:46 +0000 https://status.bolddesk.com/#cca1a14655411ab1e07d485ec80e9a996b7a74ae5c931377875c2b0e093ee3a2 Customer Portal Login Server went down https://status.bolddesk.com/ Tue, 27 May 2025 12:43:09 +0000 https://status.bolddesk.com/#f4c2734852a313cfad7e5fd4acf3adebcef6142a5ca40fc36f1c935601f1fbc9 Customer Portal recovered https://status.bolddesk.com/ Tue, 27 May 2025 12:23:21 +0000 https://status.bolddesk.com/#f4c2734852a313cfad7e5fd4acf3adebcef6142a5ca40fc36f1c935601f1fbc9 Customer Portal went down https://status.bolddesk.com/ Sat, 24 May 2025 22:14:31 +0000 https://status.bolddesk.com/#529a7d04f0f3d9e121cfe9a295a753b3c7cd612b1d32c78cc0c6d1a2fd82872b Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 24 May 2025 22:14:31 +0000 https://status.bolddesk.com/#89d96757c863f1737d830d45012fa3275079d27db65ab5285b66f29d1eaece3f Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 24 May 2025 22:13:57 +0000 https://status.bolddesk.com/#529a7d04f0f3d9e121cfe9a295a753b3c7cd612b1d32c78cc0c6d1a2fd82872b Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 24 May 2025 22:13:46 +0000 https://status.bolddesk.com/#89d96757c863f1737d830d45012fa3275079d27db65ab5285b66f29d1eaece3f Customer Portal Login Server went down https://status.bolddesk.com/ Sun, 18 May 2025 12:13:33 +0000 https://status.bolddesk.com/#b1342e8de88df8c87ddfcb71996c99c889c24293c9959709d9029924508ef61f Agent Portal Login Server recovered https://status.bolddesk.com/ Sun, 18 May 2025 12:13:31 +0000 https://status.bolddesk.com/#fe62d654866290d95ffc82b7a2007d7c1f4aa486d36b6bc76ebe59ce4f2511c5 Customer Portal Login Server recovered https://status.bolddesk.com/ Sun, 18 May 2025 12:12:59 +0000 https://status.bolddesk.com/#b1342e8de88df8c87ddfcb71996c99c889c24293c9959709d9029924508ef61f Agent Portal Login Server went down https://status.bolddesk.com/ Sun, 18 May 2025 12:12:50 +0000 https://status.bolddesk.com/#fe62d654866290d95ffc82b7a2007d7c1f4aa486d36b6bc76ebe59ce4f2511c5 Customer Portal Login Server went down https://status.bolddesk.com/ Fri, 02 May 2025 02:16:18 +0000 https://status.bolddesk.com/#f1db3bdddfabb737d45f606d67329a0f7ff0b4c864bb03fcc42d8f7c792bedc0 Customer Portal recovered https://status.bolddesk.com/ Fri, 02 May 2025 02:16:02 +0000 https://status.bolddesk.com/#c70f53ec904fda34416f0c9544569aecf1b2af5dcede29699fb3c425b4b4887f Agent Portal Login Server recovered https://status.bolddesk.com/ Fri, 02 May 2025 02:14:36 +0000 https://status.bolddesk.com/#d65383a0a869e8cadbbaf646946415ea25a0eae466d335930d65ce2af0bcd6c9 Customer Portal Login Server recovered https://status.bolddesk.com/ Fri, 02 May 2025 02:12:06 +0000 https://status.bolddesk.com/#c70f53ec904fda34416f0c9544569aecf1b2af5dcede29699fb3c425b4b4887f Agent Portal Login Server went down https://status.bolddesk.com/ Fri, 02 May 2025 02:12:02 +0000 https://status.bolddesk.com/#d65383a0a869e8cadbbaf646946415ea25a0eae466d335930d65ce2af0bcd6c9 Customer Portal Login Server went down https://status.bolddesk.com/ Fri, 02 May 2025 02:10:20 +0000 https://status.bolddesk.com/#f1db3bdddfabb737d45f606d67329a0f7ff0b4c864bb03fcc42d8f7c792bedc0 Customer Portal went down https://status.bolddesk.com/ Fri, 02 May 2025 02:09:36 +0000 https://status.bolddesk.com/#cf7a80829cb2bf836dea0b6ea2c2184e1d74b231c8d4b8be23a6240220b8e39b Agent Portal Login Server recovered https://status.bolddesk.com/ Fri, 02 May 2025 02:08:58 +0000 https://status.bolddesk.com/#cf7a80829cb2bf836dea0b6ea2c2184e1d74b231c8d4b8be23a6240220b8e39b Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 26 Apr 2025 22:20:45 +0000 https://status.bolddesk.com/#2a91c9464d183556b4ef0b15928c90e119e969144747e7ecf366883ed6305b5d Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 26 Apr 2025 22:20:23 +0000 https://status.bolddesk.com/#0d3c82add533a7f84cf4e4f3c423731796f62efaf82ff0863bf8520b1caa0858 Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 26 Apr 2025 22:19:48 +0000 https://status.bolddesk.com/#0d3c82add533a7f84cf4e4f3c423731796f62efaf82ff0863bf8520b1caa0858 Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 26 Apr 2025 22:19:38 +0000 https://status.bolddesk.com/#2a91c9464d183556b4ef0b15928c90e119e969144747e7ecf366883ed6305b5d Customer Portal Login Server went down https://status.bolddesk.com/ Wed, 23 Apr 2025 12:43:37 +0000 https://status.bolddesk.com/#f3dcae9dbb518a9fae8c1023826846633135611215e04f80cbec9d9a3eadcb9e Customer Portal recovered https://status.bolddesk.com/ Wed, 23 Apr 2025 12:41:44 +0000 https://status.bolddesk.com/#f3dcae9dbb518a9fae8c1023826846633135611215e04f80cbec9d9a3eadcb9e Customer Portal went down https://status.bolddesk.com/ Thu, 17 Apr 2025 10:21:56 +0000 https://status.bolddesk.com/#4968080938e3220aae56d39b497d35bab108458c395c680719a3c80cdded056c Customer Portal recovered https://status.bolddesk.com/ Thu, 17 Apr 2025 10:20:28 +0000 https://status.bolddesk.com/#4968080938e3220aae56d39b497d35bab108458c395c680719a3c80cdded056c Customer Portal went down https://status.bolddesk.com/ Sun, 13 Apr 2025 19:28:16 +0000 https://status.bolddesk.com/#492c88811c4d442cb61fb15b53d3751c0e3dc8f1095749077b1eb6bd42f2c569 Customer Portal Login Server recovered https://status.bolddesk.com/ Sun, 13 Apr 2025 19:25:44 +0000 https://status.bolddesk.com/#492c88811c4d442cb61fb15b53d3751c0e3dc8f1095749077b1eb6bd42f2c569 Customer Portal Login Server went down https://status.bolddesk.com/ Wed, 02 Apr 2025 15:11:16 +0000 https://status.bolddesk.com/#f34acb72b0def73a104c52f75700e98b7ec5b5b9b2f5c56c3c080e9408ed07af Customer Portal recovered https://status.bolddesk.com/ Wed, 02 Apr 2025 15:09:15 +0000 https://status.bolddesk.com/#9220d4f16e2b12e43ff179990b081d04782fff9d4d32cdaa975a4607d448e6aa Agent Portal Login Server recovered https://status.bolddesk.com/ Wed, 02 Apr 2025 15:04:03 +0000 https://status.bolddesk.com/#f34acb72b0def73a104c52f75700e98b7ec5b5b9b2f5c56c3c080e9408ed07af Customer Portal went down https://status.bolddesk.com/ Wed, 02 Apr 2025 15:01:41 +0000 https://status.bolddesk.com/#9220d4f16e2b12e43ff179990b081d04782fff9d4d32cdaa975a4607d448e6aa Agent Portal Login Server went down https://status.bolddesk.com/ Wed, 02 Apr 2025 14:53:54 +0000 https://status.bolddesk.com/#9df23d14043e056df8be816fc1a836e178f7433693072d625b7c8eac71385359 Customer Portal recovered https://status.bolddesk.com/ Wed, 02 Apr 2025 14:53:34 +0000 https://status.bolddesk.com/#c1512ef0d30ce222d2c85a15414aa9e80d1bc44744a77bc41769de557dc55818 Customer Portal Login Server recovered https://status.bolddesk.com/ Wed, 02 Apr 2025 14:52:34 +0000 https://status.bolddesk.com/#9df23d14043e056df8be816fc1a836e178f7433693072d625b7c8eac71385359 Customer Portal went down https://status.bolddesk.com/ Wed, 02 Apr 2025 14:52:20 +0000 https://status.bolddesk.com/#c1512ef0d30ce222d2c85a15414aa9e80d1bc44744a77bc41769de557dc55818 Customer Portal Login Server went down https://status.bolddesk.com/incident/330839 Sat, 24 Feb 2024 15:00:00 +0000 https://status.bolddesk.com/incident/330839#83d86d3ae1fa0c89092e41085c30a8655ba036a657de668eb639aa63c6a17287 Maintenance completed https://status.bolddesk.com/incident/330839 Sat, 24 Feb 2024 15:00:00 +0000 https://status.bolddesk.com/incident/330839#83d86d3ae1fa0c89092e41085c30a8655ba036a657de668eb639aa63c6a17287 Maintenance completed https://status.bolddesk.com/incident/330839 Fri, 23 Feb 2024 14:00:00 -0000 https://status.bolddesk.com/incident/330839#d3e089c1cb7c19e9a3bf8faf249320704dd098367c4ff30fd0e013a99e2b72a0 We are experiencing a DDoS attack, so you may experience slow or intermittent service disruptions. We are actively working to mitigate the impact. The Customer App and file downloads are the only affected services. https://status.bolddesk.com/incident/330839 Fri, 23 Feb 2024 14:00:00 -0000 https://status.bolddesk.com/incident/330839#d3e089c1cb7c19e9a3bf8faf249320704dd098367c4ff30fd0e013a99e2b72a0 We are experiencing a DDoS attack, so you may experience slow or intermittent service disruptions. We are actively working to mitigate the impact. The Customer App and file downloads are the only affected services.