Incidents reported on status page for BoldDesk https://status.bolddesk.com/ https://d1lppblt9t2x15.cloudfront.net/logos/cfbff0a443308352a724c252e397e6f5.png https://status.bolddesk.com/ en https://status.bolddesk.com/ Mon, 25 Aug 2025 14:49:51 +0000 https://status.bolddesk.com/#0cbc5d96bc10f7cf585c3f283b52da7625a63eedde78abc57fc8d528bf18091d Agent Portal Login Server recovered https://status.bolddesk.com/ Mon, 25 Aug 2025 14:48:39 +0000 https://status.bolddesk.com/#3aa33ef3613fae66309725803e036bf4e88ae5ce34ccd133e8ebe64a8644aa52 Customer Portal Login Server recovered https://status.bolddesk.com/ Mon, 25 Aug 2025 14:47:27 +0000 https://status.bolddesk.com/#3aa33ef3613fae66309725803e036bf4e88ae5ce34ccd133e8ebe64a8644aa52 Customer Portal Login Server went down https://status.bolddesk.com/ Mon, 25 Aug 2025 14:47:18 +0000 https://status.bolddesk.com/#0cbc5d96bc10f7cf585c3f283b52da7625a63eedde78abc57fc8d528bf18091d Agent Portal Login Server went down https://status.bolddesk.com/ Mon, 25 Aug 2025 14:18:48 +0000 https://status.bolddesk.com/#a9864ac7dcf77b6295a37d9457b600281a8853e71a8a973b87a3b3a6261bd10c Agent Portal Login Server recovered https://status.bolddesk.com/ Mon, 25 Aug 2025 14:18:25 +0000 https://status.bolddesk.com/#944b7217dc66716c6c95beeb2234983e6d4dc9f1917fe1353fc0d1b72fc88ff8 Customer Portal Login Server recovered https://status.bolddesk.com/ Mon, 25 Aug 2025 14:16:05 +0000 https://status.bolddesk.com/#a9864ac7dcf77b6295a37d9457b600281a8853e71a8a973b87a3b3a6261bd10c Agent Portal Login Server went down https://status.bolddesk.com/ Mon, 25 Aug 2025 14:15:53 +0000 https://status.bolddesk.com/#944b7217dc66716c6c95beeb2234983e6d4dc9f1917fe1353fc0d1b72fc88ff8 Customer Portal Login Server went down https://status.bolddesk.com/ Sat, 23 Aug 2025 21:01:30 +0000 https://status.bolddesk.com/#cb3ad37946f485b419da824c3b0db80c3d01e6b6410c4278ee918727add3751a Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 23 Aug 2025 21:00:52 +0000 https://status.bolddesk.com/#cb3ad37946f485b419da824c3b0db80c3d01e6b6410c4278ee918727add3751a Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 16 Aug 2025 16:30:07 +0000 https://status.bolddesk.com/#1d0f15a80d53ded7d05484e217cf032ea61f7ff6126d7c4984d5780299acf24a Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 16 Aug 2025 16:29:52 +0000 https://status.bolddesk.com/#3a73372254a7c0aca1f1e868b52b515489f6cd5a6c9424e21ac870acd4f91a1d Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 16 Aug 2025 16:29:22 +0000 https://status.bolddesk.com/#1d0f15a80d53ded7d05484e217cf032ea61f7ff6126d7c4984d5780299acf24a Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 16 Aug 2025 16:29:11 +0000 https://status.bolddesk.com/#3a73372254a7c0aca1f1e868b52b515489f6cd5a6c9424e21ac870acd4f91a1d Customer Portal Login Server went down https://status.bolddesk.com/ Wed, 06 Aug 2025 03:34:55 +0000 https://status.bolddesk.com/#f6ece73e37016950053249067fe8d15acb3a47b6057c510bac850a67668243c8 Customer Portal recovered https://status.bolddesk.com/ Wed, 06 Aug 2025 03:34:37 +0000 https://status.bolddesk.com/#52049f6753fc259b725dbcadc06d37b16c1363df3f86946d0cf33901d010b156 Agent Portal Login Server recovered https://status.bolddesk.com/ Wed, 06 Aug 2025 03:34:30 +0000 https://status.bolddesk.com/#ec71104dd86f112784f828f53814faf69bd88b1bf268fc758a3cd0687c9433d5 Customer Portal Login Server recovered https://status.bolddesk.com/ Wed, 06 Aug 2025 03:18:15 +0000 https://status.bolddesk.com/#52049f6753fc259b725dbcadc06d37b16c1363df3f86946d0cf33901d010b156 Agent Portal Login Server went down https://status.bolddesk.com/ Wed, 06 Aug 2025 03:18:10 +0000 https://status.bolddesk.com/#ec71104dd86f112784f828f53814faf69bd88b1bf268fc758a3cd0687c9433d5 Customer Portal Login Server went down https://status.bolddesk.com/ Wed, 06 Aug 2025 03:18:03 +0000 https://status.bolddesk.com/#f6ece73e37016950053249067fe8d15acb3a47b6057c510bac850a67668243c8 Customer Portal went down https://status.bolddesk.com/ Sat, 02 Aug 2025 22:07:45 +0000 https://status.bolddesk.com/#9c84b2453680d7e1a114bdc42f371d2f13197d09e108c52ea844c12665b61c91 Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 02 Aug 2025 22:06:55 +0000 https://status.bolddesk.com/#9c84b2453680d7e1a114bdc42f371d2f13197d09e108c52ea844c12665b61c91 Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 26 Jul 2025 22:26:05 +0000 https://status.bolddesk.com/#23eb7ac15c0eff05bfb2e2054ba32bc34f2a36113a871a320550d211830aa0fa Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 26 Jul 2025 22:25:07 +0000 https://status.bolddesk.com/#23eb7ac15c0eff05bfb2e2054ba32bc34f2a36113a871a320550d211830aa0fa Customer Portal Login Server went down https://status.bolddesk.com/ Fri, 11 Jul 2025 03:26:16 +0000 https://status.bolddesk.com/#87ffc11c7ba0643ed1124e86b7b662f04df627dce16949090187a1f28b8ec4e8 Customer Portal Login Server recovered https://status.bolddesk.com/ Fri, 11 Jul 2025 03:22:49 +0000 https://status.bolddesk.com/#87ffc11c7ba0643ed1124e86b7b662f04df627dce16949090187a1f28b8ec4e8 Customer Portal Login Server went down https://status.bolddesk.com/ Mon, 30 Jun 2025 19:17:46 +0000 https://status.bolddesk.com/#60c2f79ee7ce6efa9b6ebb540a26f7e85cb20bfbe57c9f08639aee82dc8983e5 Customer Portal Login Server recovered https://status.bolddesk.com/ Mon, 30 Jun 2025 19:17:15 +0000 https://status.bolddesk.com/#60c2f79ee7ce6efa9b6ebb540a26f7e85cb20bfbe57c9f08639aee82dc8983e5 Customer Portal Login Server went down https://status.bolddesk.com/ Wed, 25 Jun 2025 08:17:46 +0000 https://status.bolddesk.com/#e8daace0acd1a08edc95bac07996461a54598c8630c765bd13b68e4cbafec0e4 Customer Portal Login Server recovered https://status.bolddesk.com/ Wed, 25 Jun 2025 08:17:11 +0000 https://status.bolddesk.com/#e8daace0acd1a08edc95bac07996461a54598c8630c765bd13b68e4cbafec0e4 Customer Portal Login Server went down https://status.bolddesk.com/ Sat, 21 Jun 2025 22:32:05 +0000 https://status.bolddesk.com/#ff6a288bff4db8e39235048673a8a2622a0496f6f93d255d6fefe7775f134653 Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 21 Jun 2025 22:32:05 +0000 https://status.bolddesk.com/#72d84a16ac52020fc297fa7bdbe6f64f719a65281651643757f7de8cdca3fc79 Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 21 Jun 2025 22:31:31 +0000 https://status.bolddesk.com/#ff6a288bff4db8e39235048673a8a2622a0496f6f93d255d6fefe7775f134653 Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 21 Jun 2025 22:31:21 +0000 https://status.bolddesk.com/#72d84a16ac52020fc297fa7bdbe6f64f719a65281651643757f7de8cdca3fc79 Customer Portal Login Server went down https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 -0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 -0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 -0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 -0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:59:57 -0000 https://status.bolddesk.com/incident/604580#837ee719f74b6933ec6b3a967c4fbb8deacad9c7c185c924b64f6a02643ac4cc Maintenance completed https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/incident/604580 Tue, 17 Jun 2025 14:00:20 -0000 https://status.bolddesk.com/incident/604580#4f3c32d51e6d8b3afbd0f864cf89f7081636e1ea57f978eae1950145d7898ac2 We are currently experiencing a database service disruption impacting a subset of customers. Our engineering team is actively investigating the issue with top priority and is working to restore full functionality as swiftly as possible. We have resolved this issue. https://status.bolddesk.com/ Sat, 14 Jun 2025 22:19:32 +0000 https://status.bolddesk.com/#b319af0bc0d738e20c848899a2f631bfcff8d983e955003cd7b125ec5aa5484b Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 14 Jun 2025 22:19:22 +0000 https://status.bolddesk.com/#3e4c9e1a9b76e669a9972e1e8085fb9c48c66ac234c9249b1ee05bc1a9efa6c0 Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 14 Jun 2025 22:18:26 +0000 https://status.bolddesk.com/#b319af0bc0d738e20c848899a2f631bfcff8d983e955003cd7b125ec5aa5484b Agent Portal Login Server went down https://status.bolddesk.com/ Sat, 14 Jun 2025 22:18:16 +0000 https://status.bolddesk.com/#3e4c9e1a9b76e669a9972e1e8085fb9c48c66ac234c9249b1ee05bc1a9efa6c0 Customer Portal Login Server went down https://status.bolddesk.com/ Sat, 07 Jun 2025 23:41:56 +0000 https://status.bolddesk.com/#f0bdbbefc26ef77fd9f14163b38b0cd2964a4a9537855162f7e5e9bd19e2aeb7 Customer Portal Login Server recovered https://status.bolddesk.com/ Sat, 07 Jun 2025 23:41:37 +0000 https://status.bolddesk.com/#4e702bf8764273480734650fa341a0ef2ae5011e1225af61ff0efb5ce2e03cc6 Agent Portal Login Server recovered https://status.bolddesk.com/ Sat, 07 Jun 2025 23:40:52 +0000 https://status.bolddesk.com/#f0bdbbefc26ef77fd9f14163b38b0cd2964a4a9537855162f7e5e9bd19e2aeb7 Customer Portal Login Server went down https://status.bolddesk.com/ Sat, 07 Jun 2025 23:40:32 +0000 https://status.bolddesk.com/#4e702bf8764273480734650fa341a0ef2ae5011e1225af61ff0efb5ce2e03cc6 Agent Portal Login Server went down https://status.bolddesk.com/ Mon, 02 Jun 2025 12:50:55 +0000 https://status.bolddesk.com/#a17531f87b75303a0e51ffa5a39e9b76591fdd47c95dc162205100df9d8a59c9 Customer Portal Login Server recovered https://status.bolddesk.com/ Mon, 02 Jun 2025 12:48:51 +0000 https://status.bolddesk.com/#a17531f87b75303a0e51ffa5a39e9b76591fdd47c95dc162205100df9d8a59c9 Customer Portal Login Server went down https://status.bolddesk.com/incident/330839 Sat, 24 Feb 2024 15:00:00 -0000 https://status.bolddesk.com/incident/330839#83d86d3ae1fa0c89092e41085c30a8655ba036a657de668eb639aa63c6a17287 Maintenance completed https://status.bolddesk.com/incident/330839 Sat, 24 Feb 2024 15:00:00 -0000 https://status.bolddesk.com/incident/330839#83d86d3ae1fa0c89092e41085c30a8655ba036a657de668eb639aa63c6a17287 Maintenance completed https://status.bolddesk.com/incident/330839 Fri, 23 Feb 2024 14:00:00 -0000 https://status.bolddesk.com/incident/330839#d3e089c1cb7c19e9a3bf8faf249320704dd098367c4ff30fd0e013a99e2b72a0 We are experiencing a DDoS attack, so you may experience slow or intermittent service disruptions. We are actively working to mitigate the impact. The Customer App and file downloads are the only affected services. https://status.bolddesk.com/incident/330839 Fri, 23 Feb 2024 14:00:00 -0000 https://status.bolddesk.com/incident/330839#d3e089c1cb7c19e9a3bf8faf249320704dd098367c4ff30fd0e013a99e2b72a0 We are experiencing a DDoS attack, so you may experience slow or intermittent service disruptions. We are actively working to mitigate the impact. The Customer App and file downloads are the only affected services.