We’re sorry for the disruption. Our Agent Portal is currently unavailable.

What’s working:

Customer Portal
Email
Live Chat
Mobile App (iOS App , Android App: https://www.bolddesk.com/mobile-help-desk)

This means your customers can still raise queries, but support reps/agent may be unable to respond through the Agent Portal until the issue is resolved.

After yesterday’s update, everything was stable until this morning, when we began experiencing unusually high server usage. This is caus...