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Last updated on Mar 15 at 02:44pm EDT

This status page automatically monitors our system and alerts if something is not working as expected. If you are experiencing any issues, please contact us at support@bolddesk.com

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Agent Portal Login Server
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Previous incidents

Mar 14, 2026

Scheduled Maintenance: Infrastructure Upgrade (Europe Region)

Maintenance

Resolved Mar 14 at 10:30pm EDT

Message:
We’re writing to inform you about a scheduled infrastructure upgrade for the BoldDesk service that will take place on Sunday.

Maintenance Details

  • Purpose: Server upgrade and performance improvements
  • When: March 15, 2026, 2:30 – 3:00 AM UTC
  • Impact: You may experience a brief service interruption lasting a few minutes during this window
  • Region Affected: Europe

This upgrade is part of our ongoing efforts to improve system reliability, performance, ...
Previous updates