Previous incidents

February 2024
Feb 23, 2024
1 incident

Customer App slow or intermittent service disruptions

Maintenance

Resolved Feb 23 at 09:00am EST

We are experiencing a DDoS attack, so you may experience slow or intermittent service disruptions. We are actively working to mitigate the impact. The Customer App and file downloads are the only affected services.

January 2024
No incidents reported
December 2023
Dec 20, 2023
1 incident

Email sending service outage

Maintenance

Resolved Dec 20 at 01:30am EST

We are currently facing outages in our outbound email services. Our team is actively investigating the issue with the utmost priority to resolve it promptly. We will notify you once the matter has been resolved.

We have resolved this issue.