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Maintenance

Internal maintenance and system improvements

Oct 1, 2026 at 12:30am UTC  –  Oct 1, 2026 at 2:30am UTC
Affected services
Agent Portal
Customer Portal
Incoming Email
Developer APIs
Developer APIs Docs
Customer Portal Login Server
Agent Portal Login Server

Maintenance
Oct 1, 2026 at 12:30am UTC

Message:

We’re writing to inform you about a scheduled internal maintenance activity for the BoldDesk service.

Maintenance Details

  • Purpose: Internal maintenance and system improvements
  • When: October 1, 2026, 12:30 – 2:30 AM UTC
  • Impact: You may experience brief service interruptions or minor glitches during this maintenance window.
  • Region Affected: All regions

This maintenance is part of our ongoing efforts to improve the reliability, performance, and stability of the BoldDesk service. We’ve scheduled the activity during a low-usage period to minimize any disruption. No action is required from your side.

Once the maintenance is complete, services will resume normally.

If you have any questions or concerns, please feel free to reach out to us at support@bolddesk.com.

Thank you for your understanding and continued trust in BoldDesk.