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Maintenance

Scheduled Maintenance: Infrastructure Upgrade (Europe Region)

Mar 14 at 10:30pm EDT  –  Mar 14 at 11:00pm EDT
Affected services
Agent Portal
Customer Portal
Incoming Email
Developer APIs
Developer APIs Docs
Customer Portal Login Server
Agent Portal Login Server

Maintenance
Mar 14 at 10:30pm EDT

Message:
We’re writing to inform you about a scheduled infrastructure upgrade for the BoldDesk service that will take place on Sunday.

Maintenance Details

  • Purpose: Server upgrade and performance improvements
  • When: March 15, 2026, 2:30 – 3:00 AM UTC
  • Impact: You may experience a brief service interruption lasting a few minutes during this window
  • Region Affected: Europe

This upgrade is part of our ongoing efforts to improve system reliability, performance, and scalability. We’ve scheduled the maintenance during a low-usage period to minimize any disruption. No action is required from your side. Once the maintenance is complete, services will resume automatically.

If you have any questions or concerns, please feel free to reach out to us at support@bolddesk.com.

Thank you for your understanding and continued trust in BoldDesk.